Tag Archives: Bookkeeper

Poor customer service is acceptable – apparently!


This week I have been pulling my hair out. I heard about the owner of a small business who was pleading for people to refer an excellent bookkeeper in Pietermaritzburg. I called him and we arranged to meet 24 hours … Continue reading

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Recruiting the right people (Part 5 of 5)


Step 4: Interviews When screening candidates in order to select which ones to invite for an interview, Assured Bookkeeping Solutions uses application forms to standardise the process. When interviewing the chosen candidates, we ensure standardisation by using the same questions … Continue reading

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Recruiting the right people (Part 4)


Step 3: Screening of applicants Our adverts advise applicants to request an application form. Why? I believe that it is important to be able to compare ‘apples for apples’ and therefore, in order to be able to compare applicants equally, … Continue reading

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Recruiting the right people (Part 3)


Step 2: Advertising the role Step 1 of Assured Bookkeeping Solutions’ recruitment process covered profiling the perfect candidate. Having you have a clear understanding of the profile of the perfect candidate, it is important to draw their attention to your … Continue reading

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Recruiting the right people (Part 1)


Although you may not be recruiting bookkeepers, I would like to think that the next series of blogs will be of benefit to your business as you recruit new staff. Continue reading

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What are the main differences between “cost of sales” and “overheads”?


Before reading about the differences between Cost of Sales and Overheads, it’s best to know why it is a good thing to separate them.  By splitting your business’s costs into Cost of Sales and into Overheads, you can work out … Continue reading

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Management Accounts: What are they & how can they help you to manage your business?


Management Accounts are financial reports that are usually prepared monthly and which help small business owners to make important business decisions. Continue reading

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